Refund Policy
The Product is delivered digitally and immediately, and it cannot be handed back once you have the PDF and the channel invite. For that reason, purchases are final once access has been delivered, with the exceptions below. In those cases we will fix the problem or refund you in full.
We will fix it or refund you if
- you were charged but your access was not delivered;
- you were charged more than once for the same order;
- the PDF is damaged or unreadable and we cannot supply a working copy;
- the amount charged differs from the total shown on Flutterwave's payment screen when you paid.
Not covered
- A change of mind after access has been delivered.
- Results. The Product teaches a method and does not guarantee income, as set out in the Terms of Sale.
How to ask
Email support@thefuturebossmove.com within 7 days of payment. Include the email address you used and your payment reference (it is shown on the checkout page after you pay, and in your backup email). We aim to reply within 3 business days.
Bank transfer or USSD
If money left your account but your access did not appear, contact us with your payment reference. If we cannot match the payment to an order, we will refund it.
How refunds are paid
Approved refunds go back to the original payment method through Flutterwave. The time it takes to reach you depends on your bank or card issuer. Refunds are made in naira, so any currency difference on an international card is set by your bank.